Terms
This page contains an overview of the most important terms of buying in my e-shop. For the complete details, please read the full conditions linked below.
Contact information
The e-shop is ran by Norbert Svarc, licensed under the name Svarc Ceramics as an independent artist within visual arts in Norway.
Do not hesitate to contact me for any inquries or suggestions.
E-mail: norbert@svarc-ceramics.com
Phone number: provided upon request by e-mail
Physical address: Dynekilgata 7B, 0569 Oslo, Norway
Organisation number: 931496646
VAT exempt in Norway (registered artist)
Shipping and taxes
The ordered wares are shipped with Posten (Norwegian Post). Expected and guaranteed delivery times and conditions are set by Posten and are outside the control of this e-shop.
Shipping is calculated during the check-out. The price varies according to the country of destination and the total weight of the ordered products. All shipping rates are reviewed manually before sending and non-binding until they are confirmed. In case the shipping rate is calculated incorrectly by the e-shop system, you will be contacted with options on how to solve the issue.
The maximum weight for shipping abroad is 10 kilograms. Contact me for personalised options for shipping greater orders.
Picking up in person in my studio is possible for customers in Norway. I am usually available there between 8:00 and 16:00 on working days, sometimes weekends, but as an artist, my schedule is irregular. Please contact me by e-mail, phone or social media to arrange pick up of your order.
Shipping:
Mainland Norway - from 100 NOK
Nearby countries and territories* - from 260 NOK
Other countries and territories** - from 420 NOK
Customs and taxes:
Norway - VAT exempt as works of art
All other countries: Customs and taxes are NOT included in the price. Taxes and customs will be calculated upon arrival in the destination country and collected according to the standards of the local authorities and delivery company. The wares are categorised under the harmonised system code as 970390 - Works of art - Original sculpture and statuary, in any material
*Nearby countries and territories:
The European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, mainland Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden including Åland), Bosnia and Herzegovina, Kosovo, Liechtenstein, North Macedonia, Switzerland, United Kingdom, Vatican City, Morocco, Equatorial Guinea, Nauru
**Other countries and territories:
Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension Island, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire - Sint Eustatius and Saba, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Colombia, Congo, Cook Islands, Costa Rica, Côte d'Ivoire, Curacao, Dem. Rep. of Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, Chad, Chile, China, Iceland, India, Indonesia, Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Macau, Madagascar, Malawi, Malaysia, Maldives, Mauritania, Mauritius, Mexico, Mongolia, Montenegro, Mozambique, Myanmar, Namibia, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Rwanda, Saint Kitts and Nevis, Saint Martin, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, St. Helena, Suriname, Svalbard, Taiwan, Tajikistan, Tanzania, Thailand, They had, Togo, Tonga, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna Islands, Zambia, Zimbabwe
Refunds:
The buyer has the right to request the refund of their order within 14 days of receiving it. Full refund of the sale price will be issued after receiving the returned package. Return shipping is covered by the buyer.
Complete refund policy
Privacy policy
The e-shop complies with international privacy standards, as well as all legal standards required by Norway and all the countries into which sales are offered.
Complete privacy policy
Cookie preferences
Terms of service
By accessing or using any part of the site, you agree to be bound by the terms of Service. The full legally binding terms of service can be read here:
Terms of service